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FAQs: COMMON
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How do I go about requesting a refund of fees paid electronically on CM/ECF?
For refunds or duplicate payments please do ONE of the following:
File a Refund Motion on your firm’s letterhead requesting a refund and include both payment confirmations
OR
Mail a letter on your firm’s letterhead requesting a refund and include both payment confirmations. Send the request to: U.S. District Court, EDNY, 225 Cadman Plaza E, Brooklyn NY 11201, Attention: Intake/Refunds.Should you need further assistance, please contact the Financial Department at (718) 613-2580.
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How do I obtain copies of documents that are not available on Pacer?
Please contact the Records Management at (718) 613-2265 or (718) 613-2645.
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How do I obtain Immigration and Naturalization records and related information?
Contact the U.S. Citizenship and Immigration Services website:http://uscis.gov official website of the Department of Homeland Security, or contact Immigration Information 1800-375-5283 for any Immigration related question.
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How do I obtain information (such as party names, attorneys, case number, judge assigned to the case and the status) for a case?Computer AccessElectronic case summaries and docket information may be viewed through the court's Electronic Case Filing (ECF) system. A PACER account is required. Visit the PACER website to register (www.pacer.gov).In PersonIn the Clerk's Office of the Brooklyn and Central Islip courthouses, public terminals are available at which members of the public may look up case information and view and print case documents. These are available during the hours the Clerk's Office is open.
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I am looking up a case number in ecf/pacer and I get this message - Cannot find case. How can I obtain information for this case?
Records Management at (718) 613-2265 or (718) 613-2645.
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I filled out a fillable form, but it will not save. How can I correct this?
Download the fillable form to your pc, launch adobe and open the form. Fill it out and save it.
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I have numerous parties to add to the civil cover sheet, but they will not all fit. How can I make them all fit?
If the names of all the parties cannot fit in the space provided, please write “see attached” in the space and attach an additional page with the full list of names.
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I need to locate a transcript that is not on pacer, who do I contact?
Please click here for the information on transcripts.
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I need to request a transcript for a court reporter that is not listed, who do I contact?
Please contact ESR
Brooklyn (718) 613-2590
Central Islip (631) 712-6015 -
I would like to order some archived records, who do I contact?
Records Management at (718) 613-2265 or (718) 613-2645.
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Pay.gov - Who do I contact regarding receipts from pay.gov?
Pay.gov Customer Support
1-800-624-1373, Option #2
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https://www.pay.gov/public/home/contact
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Email: pay.gov.clev@clev.frb.org
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Hours: Monday through Friday, 8AM - 7PM (ET)
Closed on US Government Holidays -
Where do I obtain a copy of a Bankruptcy file for the Eastern District of New York?
Contact the U.S. Bankruptcy Court for the Eastern District of New York Web Address: www.nyeb.uscourts.gov Phone: (718) 330-2188 - Brooklyn - or (631) 712-6281 - Central Islip.
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Who do I contact if I have questions on courtroom technology?
Arrangements to use one or more of the below items must first be made with the respective courtroom deputy/case manager. All telecommunications must be approved by the court in advance of any testing or use.
Additional questions regarding the equipment can be directed to (718) 613-2290, please ask for a Courtroom Technology Specialist.
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Who do I contact if my name comes up on a background check on a NYED case and I am not that person?
Contact the Records Room at (718) 613-2285 for a records search. The fee for the search is located under court fees. Once the search is complete you will be given a certificate of search.