Frequently Asked Questions

Select a frequently asked question category on the left or search for a FAQ using the "Search this Site" box above.


  • I filed a case and now when I click on the document number on the notification I get this error 'Cannot locate the case with caseid #####", how do I fix this?

    The error "Cannot locate the case with caseid #####", usually means that the case had extensive errors and is in the process of being corrected before a Judge is assigned.

    Please follow-up with the appropate office:

    Brooklyn (718) 613-2285
    Central Islip (631) 712-6030
  • What will happen if I click on Remove Default PACER in CM/ECF?

    The utility only removes the link between the current CM/ECF user account and the associated default PACER account. 

  • Who do I contact on the status of my ecf account registration if the registration person is out of the office?

    You may try one of these numbers.

    (718) 613-2312

    (718) 613-2591 

    (718) 613-2593

  • When I receive a NEF on a consolidated case, am I only getting one free look when I click on a document number. Should I be getting a free look on the cases that I am on?

    Since the case is consolidated, you will only get one free look when you click on the document number for the first case number listed, which is the lead case number. If you click on any of the other document numbers for the member cases, you maybe charged pacer fees.

    It is suggested that you always click on the document numbe for the lead case and save/print the pdf.


  • How do I obtain a Disciplinary History Certificate for an attorney?

    Please contact the court at (718) 613-2285 or (631) 712-6030

  • I am looking up a case number in ecf/pacer and I get this message - Cannot find case. How can I obtain information for this case?

    Records Management at (718) 613-2265 or (718) 613-2645.

  • Who do I contact to fix a misspelling on a case?
    Contact the CM/ECF Docketing/Filing Help Desk
    Brooklyn (718) 613-2610
    Central Islip (631) 712-6010
  • The complaint that I filed was signed by multiple attorneys, however it only added my name. How do I go about adding the other attorneys to the case?

    Associating the Filing Attorney with the Filing Party Once you have identified the party filing the case-initiating document, you must identify the attorney who represents that party. However, your options are limited.
    At case opening, the system allows only the attorney whose CM/ECF login and password are being used to file the case-initiating document to be associated with the case.
    Once the case-initiating document is filed, additional attorneys who wish to appear on the docket as counsel of record may file a “Notice of Appearance” after the judge assignment has been completed by the Clerk’s Office.

  • I am having problems viewing a pdf from the ecf notification, it says I do not have permission to view it. How can I view the pdf?

    If you received this login page as a result of a link from a Notice of Electronic Filing email:
    Enter your CM/ECF filer login and password. The system prompts customers for a CM/ECF login and password when attempting to view certain types of documents.

    If you have trouble viewing a document:
    After successful entry of your CM/ECF login, you should be able to view the document. If you receive the message "You do not have permission to view this document," viewing the document is restricted to attorneys of record in the case and the system does not recognize you as such. If the login prompt appears again, after you have entered your CM/ECF login and password, it means that the "free look" link has expired. You will need to enter your PACER login and password to view the document. 

  • Who do I contact on scheduling the use of a room for a deposition?

    Contact the District Executive office at (718) 613-2263