Frequently Asked Questions

Select a frequently asked question category on the left or search for a FAQ using the "Search this Site" box above.

 

  • I am having problems viewing a pdf from the ecf notification, it says I do not have permission to view it. How can I view the pdf?

    If you received this login page as a result of a link from a Notice of Electronic Filing email:
    Enter your CM/ECF filer login and password. The system prompts customers for a CM/ECF login and password when attempting to view certain types of documents.

    If you have trouble viewing a document:
    After successful entry of your CM/ECF login, you should be able to view the document. If you receive the message "You do not have permission to view this document," viewing the document is restricted to attorneys of record in the case and the system does not recognize you as such. If the login prompt appears again, after you have entered your CM/ECF login and password, it means that the "free look" link has expired. You will need to enter your PACER login and password to view the document. 

  • I am having problems with ECF NEFs and my Yahoo account.

    1. Login to Yahoo Mail.
    2. Click on "Mail Options" on the right hand side of your screen.
    3. Click on "Filters" at the lower left hand side of screen.
    4. Click the “Add” Button.
    5. Assign a Filter Name - (e.g., NYED ECF)
    6. Underneath the heading "if all of the following rules are true..." go to the top row labeled "FROM header." Next to this you will see a drop down menu. Make sure to select "contains", then simply type “nyed.uscourts.gov” into the box provided.
    7. At the bottom, where it says "Move the message to:", select "Inbox" from the drop-down menu.
    8. Click the "Add Filter" button at the bottom to add this filter.

  • I am listed on a case, but am not receiving the notices. How can I resolve this?

    Please ensure that under your name on the docket is says (ATTORNEY TO BE NOTICED).

    If is does not, then contact the appropriate office Brooklyn (718 613-2610) or Central Islip (631 712-6010) with the case number so noticing can be updated.

  • I am locked out of my cm/ecf account, where can I reset my password?

    If you are locked out of your ecf, you must wait until the locked time has expired before resetting your CM/ECF password.

     

  • I am looking for the courts forms, where are they now located?

    All forms are now located under the main tab Forms and Instructions

  • I am looking up a case number in ecf/pacer and I get this message - Cannot find case. How can I obtain information for this case?

    Records Management at (718) 613-2265 or (718) 613-2645.

  • I am trying to add an attorney to a case, what does this docket text mean (notification declined or already on case)?
    The docket text (notification declined or already on case), means:
    either the notification option was de-selected(notification declined) or the attorney is already representing party(s) on the case (already on case).
  • I am trying to file something under seal but I am receiving an error message SortDPF Failed what am I doing wrong?

    Click here  to review the sealed filing instructions for civil and criminal.

     

     

  • I am trying to reset my ecf password, but I have not received an email, what would cause that?

    Check the following

    • Is the primary email address on your account correct?  If you have changed firms, you will need to re-register for an ecf account. Once re-registered, you will receive a new password.
    • The login id is case sensitive, enter it as it appeared on your ecf registration.
  • I am unsure what event code to use for a filing, is there someone I can contact to check on the correct code to use?

    You can contact the docketing department.  For Brooklyn cases (718 613-2610), for Long Island cases (631-712-6010).

  • I am using Internet Explorer 10/11 and I am having problems accessing ecf, how do I correct this?

    Internet Explorer 10 and 11 does not work with cm/ecf V6.1, you can un-install, and install IE 9 or  use Mozilla version 15.x.

  • I cannot find an event for filing discovery documents what event can I use?

    Please refer to Local Rule 5.1 regarding the filing of discovery documents.

  • I cannot locate the cm/ecf event listing, where is it now located?

    The event listing is no longer available.

    To search for an event:

    Login to cm/ecf, click Search on the menu bar and type in part of the name of the event you are looking for.

  • I did not pay the appeal filing fee when the notice of appeal was filed. How do I pay the fee now?

    Please contact an appeals clerk for assistance.
     

    Brooklyn (718) 613-2610
    Central Islip 
    (631) 712-6010

  • I discovered that my client has some assets and I want to be retained. What do I do?

    Pursuant to the Guide to Judiciary Policies and Procedures, Vol. VII, Section 2.22 E., no appointed attorney shall accept a payment from or on behalf of the person represented without authorization by the court on a CJA 7 Form. If your client wants to retain you, you must file a motion with the court to be allowed to do this. Your client may also be expected to repay the CJA fund for costs associated with your representation prior to being retained.

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