Frequently Asked Questions

Select a frequently asked question category on the left or search for a FAQ using the "Search this Site" box above.

 

  • I am listed on a case, but am not receiving the notices. How can I resolve this?

    Please ensure that under your name on the docket is says (ATTORNEY TO BE NOTICED).

    If is does not, then contact the appropriate office Brooklyn (718 613-2610) or Central Islip (631 712-6010) with the case number so noticing can be updated.

  • I am locked out of my cm/ecf account, where can I reset my password?

    If you are locked out of your ecf, you must wait until the locked time has expired before resetting your CM/ECF password.

     

  • I am looking for the courts forms, where are they now located?

    All forms are now located under the main tab Forms and Instructions

  • I am looking up a case number in ecf/pacer and I get this message - Cannot find case. How can I obtain information for this case?

    Records Management at (718) 613-2265 or (718) 613-2645.

  • I am trying to add an attorney to a case, what does this docket text mean (notification declined or already on case)?
    The docket text (notification declined or already on case), means:
    either the notification option was de-selected(notification declined) or the attorney is already representing party(s) on the case (already on case).
  • I am trying to file something under seal but I am receiving an error message SortDPF Failed what am I doing wrong?

    Click here  to review the sealed filing instructions for civil and criminal.

     

     

  • I am trying to reset my ecf password, but I have not received an email, what would cause that?

    Check the following

    • Is the primary email address on your account correct?  If you have changed firms, you will need to re-register for an ecf account. Once re-registered, you will receive a new password.
    • The login id is case sensitive, enter it as it appeared on your ecf registration.
  • I am unsure what event code to use for a filing, is there someone I can contact to check on the correct code to use?

    You can contact the docketing department.  For Brooklyn cases (718 613-2610), for Long Island cases (631-712-6010).

  • I am using Internet Explorer 10/11 and I am having problems accessing ecf, how do I correct this?

    Internet Explorer 10 and 11 does not work with cm/ecf V6.1, you can un-install, and install IE 9 or  use Mozilla version 15.x.

  • I cannot find an event for filing discovery documents what event can I use?

    Please refer to Local Rule 5.1 regarding the filing of discovery documents.

  • I cannot locate the cm/ecf event listing, where is it now located?

    The event listing is no longer available.

    To search for an event:

    Login to cm/ecf, click Search on the menu bar and type in part of the name of the event you are looking for.

  • I did not pay the appeal filing fee when the notice of appeal was filed. How do I pay the fee now?

    Please contact an appeals clerk for assistance.
     

    Brooklyn (718) 613-2610
    Central Islip 
    (631) 712-6010

  • I discovered that my client has some assets and I want to be retained. What do I do?

    Pursuant to the Guide to Judiciary Policies and Procedures, Vol. VII, Section 2.22 E., no appointed attorney shall accept a payment from or on behalf of the person represented without authorization by the court on a CJA 7 Form. If your client wants to retain you, you must file a motion with the court to be allowed to do this. Your client may also be expected to repay the CJA fund for costs associated with your representation prior to being retained.

  • I do not see the redaction box to select on the CM/ECF/Pacer login screen, how can I have my browser display it.

     

    Try clearing out the browsers cookies, cache, temp files.

     

    Internet Explorer

    Tools - Internet Options -  General - Browsing History - Delete - select ( Temporary Internet Files and Cookies), then click on Delete, Press OK. Close all the browser sessions then open the browser.

    Mozilla
    Tools - Options - Privacy - Settings - make sure that Cookies, Cache and Browsing History are all selected, press OK, then select Clear history when Firefox closes, Press OK. Close all the browser sessions then open the browser.

  • I filed a case and now when I click on the document number on the notification I get this error 'Cannot locate the case with caseid #####", how do I fix this?

    The error "Cannot locate the case with caseid #####", usually means that the case had extensive errors and is in the process of being corrected before a Judge is assigned.

    Please follow-up with the appropate office:

    Brooklyn (718) 613-2285
    Central Islip (631) 712-6030

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