Frequently Asked Questions
Select a frequently asked question category on the left or search for a FAQ using the "Search this Site" box above.
I am an attorney with an ecf account and I wish to receive emails on a case I am not on. How do I go about that?
If a registered attorney wishes to be notified of case activity in a case they are not appearing on, the attorney may send a request with their full name, ecf account login ID, and the case number(s) to: email@example.com.
I am filing a Rule 7.1 disclosure statement, what event do I use?
Corporate Disclosure Statement
I am having a problem with the information on my account, who do I contact?
Please contact the CM/ECF Registration Help Desk or one of these numbers:
I am having problems viewing a pdf from the ecf notification, it says I do not have permission to view it. How can I view the pdf?
If you received this login page as a result of a link from a Notice of Electronic Filing email:
Enter your CM/ECF filer login and password. The system prompts customers for a CM/ECF login and password when attempting to view certain types of documents.
If you have trouble viewing a document:
After successful entry of your CM/ECF login, you should be able to view the document. If you receive the message "You do not have permission to view this document," viewing the document is restricted to attorneys of record in the case and the system does not recognize you as such. If the login prompt appears again, after you have entered your CM/ECF login and password, it means that the "free look" link has expired. You will need to enter your PACER login and password to view the document.
I am having problems with ECF NEFs and my Yahoo account.
1. Login to Yahoo Mail.
2. Click on "Mail Options" on the right hand side of your screen.
3. Click on "Filters" at the lower left hand side of screen.
4. Click the “Add” Button.
5. Assign a Filter Name - (e.g., NYED ECF)
6. Underneath the heading "if all of the following rules are true..." go to the top row labeled "FROM header." Next to this you will see a drop down menu. Make sure to select "contains", then simply type “nyed.uscourts.gov” into the box provided.
7. At the bottom, where it says "Move the message to:", select "Inbox" from the drop-down menu.
8. Click the "Add Filter" button at the bottom to add this filter.
I am listed on a case, but am not receiving the notices. How can I resolve this?
Please ensure that under your name on the docket is says (ATTORNEY TO BE NOTICED).
If is does not, then contact the appropriate office Brooklyn (718 613-2610) or Central Islip (631 712-6010) with the case number so noticing can be updated.
I am locked out of my cm/ecf account, where can I reset my password?
If you are locked out of your ecf, you must wait until the locked time has expired before resetting your CM/ECF password.
I am looking for the courts forms, where are they now located?
All forms are now located under the main tab Forms and Instructions.
I am looking up a case number in ecf/pacer and I get this message - Cannot find case. How can I obtain information for this case?
Records Management at (718) 613-2265 or (718) 613-2645.
I am trying to add an attorney to a case, what does this docket text mean (notification declined or already on case)?The docket text (notification declined or already on case), means:either the notification option was de-selected(notification declined) or the attorney is already representing party(s) on the case (already on case).
I am trying to file a restricted docket entry/pdf and I am not being prompted for the pdf. How do I file?
You must chose the primary event and the restricted utililty event.
1 -Exparte Document - to be used ONLY in conjunction with primary event selection
Notice of Settlement
1 -Exparte Docket Entry and Document - to be used ONLY in conjunction with primary event selection
Withdraw as Attorney
More information on filing is located here.
I am trying to file something under seal but I am receiving an error message SortDPF Failed what am I doing wrong?
Click here to review the sealed filing instructions for civil and criminal.
I am trying to reset my ecf password, but I have not received an email, what would cause that?
Check the following
- Is the primary email address on your account correct? If you have changed firms, you will need to re-register for an ecf account. Once re-registered, you will receive a new password.
- The login id is case sensitive, enter it as it appeared on your ecf registration.
I am unsure what event code to use for a filing, is there someone I can contact to check on the correct code to use?
You can contact the docketing department. For Brooklyn cases (718 613-2610), for Long Island cases (631-712-6010).
I am using Internet Explorer 10/11 and I am having problems accessing ecf, how do I correct this?
Internet Explorer 10 and 11 does not work with cm/ecf V6.1, you can un-install, and install IE 9 or use Mozilla version 15.x.