Frequently Asked Questions

Select a frequently asked question category on the left or search for a FAQ using the "Search this Site" box above.

 

  • How can I link an attorney on a case for notifications?

     

    During the first electronic filing an attorney makes after receiving a login and password, ECF may note that it does not have a link between the filing attorney and the filing party. ECF will, at this point, allow counsel to make the link.
    Making a link between counsel and a party toa case will add counsel’s name and address to the front of the docket sheet.
     
    NOTE: Some events will not give counsel the option of linking themselves to a party. In these instances, you must file a Notice of Appearance. The filing of a notice of Appearance will not only link your name to specific parties but will add your appearance to the docket sheet enabling you to receive e-mails when electronicfilings are made, either by the Court or counsel.
  • How can I view pdfs from a NEF on a MAC?

    To view pdf's from the NEF:

    1. Launch TinkerTool
    2) Go to the Safari Menu
    3) Select Disable native support for display of PDF documents
    4) Relaunch Safari

    You can also try...

    Use Safari from your email
    or
    Install the mozilla/firefox and then install the add-on (Firefox PDF Plugin for MAC OS X)

  • How can we stop ecf notices for an attorney who represents a party that has been terminated on a case?

    File a Notice on the case requesting that the attorney be terminated from the case.

  • How do I access an ECF case docket sheet online with PACER?

    Go to Court Website - www.nyed.uscourts.gov - Then to Live ECF/PACER Database; Enter PACER login and password; Click on Reports; Click on Docket Sheet - enter case number. To register for a PACER Account: Go to Pacer Website: http://pacer.psc.uscourts.gov OR Call Pacer Service Center - (800)676-6856 or (210)301-6440

  • How do I add a Arbitrator to a Case?

    1. Docket the event ( Selection of Arbitrator)

    2, On the screen, Search for a party screen, then add the party to with the role type of Arbitrator.

    3. Update the party from pro se No to pro se not allowed to electronically file.

    4. Add contact information,  such as office name, address, city, state, zip, phone/ fax and email address.

    5.  Check off Show this address on the docket sheet.

     

  • How do I add a case to an attorney account for monitoring only?

     

    If a registered attorney wishes to be notified of case activity in a case they are not appearing on, the attorney may send a request with their full name, ecf account login ID, and the case
    number(s)  to: support@nyed.uscourts.gov
  • How do I add a Mediator to a Case?

    1. Docket the event ( Selection of Mediator)

    2, On the screen, Search for a party screen, then add the party to with the role type of Mediator.

    3. Update the party from pro se No to pro se not allowed to electronically file.

    4. Add contact information,  such as office name, address, city, state, zip, phone/ fax and email address.

    5.  Check off Show this address on the docket sheet.

     

  • How do I add additional E-Mail address to my ECF account for notifications?

    Send an e-mail request with the email addresses, the attorney’s name on the account and the attorneys bar code to:support@nyed.uscourts.gov.

  • How do I add parties to case I am opening?

    See pages (8 and the Appendix) of the attorney case opening manual for that information.

  • How do I change the firm name for an attorney?

     

    To update contact information on ECF:
    If the attorney is currently appearing on an active case(s): a Notice of Change(Notice of Change of Address/Firm/Email) must be e-filed in each case. Once the Notice of Change(Notice of Change of Address/Firm/Email) has been filed in each case, the account will be updated with the new information and only applied to those cases.

    If no active cases, attorney should re-register on the website to update their contact information.

     

  • How do I change the mailing address for an attorney?

     

    To update contact information on ECF:
     

    If the attorney is currently appearing on an active case(s): a Notice of Change(Notice of Change of Address/Firm/Email) must be e-filed in each case. Once the Notice of Change(Notice of Change of Address/Firm/Email) has been filed in each case, the account will be updated with the new information and only applied to those cases.


    If no active cases, attorney should re-register on the website to update their contact information.
  • How do I change the primary email address for an attorney?

     

    To update contact information on ECF:
    If the attorney is currently appearing on an active case(s): a Notice of Change(Notice of Change of Address/Firm/Email) must be e-filed in each case. Once the Notice of Change(Notice of Change of Address/Firm/Email) has been filed in each case, the account will be updated with the new information and only applied to those cases.

    If no active cases, attorney should re-register on the website to update their contact information.

     

  • How do I check the court has received my completed questionnaire through eJuror?

    You will not be notified by the Court that your questionnaire has been received, other than the confirmation that is received when you submit the form. If you are qualified, you may receive a summons in the future with a date for jury service. You WILL NOT receive any response from the Court if you have been Disqualified, Excused or Exempt from serving.

  • How do I delete cookie files in Internet Explorer?

    Please refer to Microsoft Support Article ID 278835

  • How do I Delete the Contents of the Temporary Internet Files Folder in Internet Explorer?

    Please refer to Microsoft Support Article ID 260897

Pages