Frequently Asked Questions

Select a frequently asked question category on the left or search for a FAQ using the "Search this Site" box above.

 

  • I tried to reset my password, but I have not received an email, how can I resolve this?

    There can be several causes:

    • Ensure that the cm/ecf login id is entered correctly, it is case sensitive.
    • If you are locked out of cm/ecf, ensure that you wait the alloted time before requesting a password reset.
    • If you have an AOL or Hotmail email address, contact AOL and have them unblock the email.
    • If you do not have an AOL email address, check your spam/junk folder for the email request.
    • If the above does not resolve your issue, then you can re-register for an ecf account. 
  • I need to locate a transcript that is not on pacer, who do I contact?

    Please click here for the information on transcripts.

  • Where can I find information on how to update an attorney's ecf account?

    Information can be found on the ECF Quick Reference Sheet for Attorneys.

  • I am filing a Rule 7.1 disclosure statement, what event do I use?

    Corporate Disclosure Statement

  • I am trying to reset my ecf password, but I have not received an email, what would cause that?

    Check the following

    • Is the primary email address on your account correct?  If you have changed firms, you will need to re-register for an ecf account. Once re-registered, you will receive a new password.
    • The login id is case sensitive, enter it as it appeared on your ecf registration.
  • Do I need to have acrobat ( full version) in order to fill out and save the fillable pdf forms?

    Yes.

  • How do I add a case to an attorney account for monitoring only?

     

    If a registered attorney wishes to be notified of case activity in a case they are not appearing on, the attorney may send a request with their full name, ecf account login ID, and the case
    number(s)  to: support@nyed.uscourts.gov
  • I am adding a party to a civil case, do I need update "Notice" from yes to no?

    Yes, you can update it to no. 

  • I am adding a party to a civil case, do I need to enter an email address for the party?

    No, parties do not need email addresses added.

  • I am locked out of my cm/ecf account, where can I reset my password?

    Wait until the locked time has expired, then click here to reset your CM/ECF password.

     

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