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Frequently Asked Questions

Select a frequently asked question category on the left or search for a FAQ using the "Search this Site" box above.

 

  • e-Juror What if I make a mistake and need to change an answer?
    Once the form is completed, PRIOR to submission, you will have the opportunity to edit your answers. Prior to submission you can print out your answers for your records. ONCE YOU SUBMIT TO THE COURT, ANSWERS CAN NOT BE CHANGED.
  • e-Juror What if I need to submit additional information?

    If you need to send additional information, you can send it to the Court location address that is listed on your form to the attention of the Jury Department.

  • e-Juror What information do I need to complete my questionnaire online?
    You will need the nine digit participant number above your name on the questionnaire, the first three letters of your last name and your birth date to login to the system and complete the form.
  • e-Juror Who can use the eJuror system?
    Any prospective juror who receives a questionnaire can complete their questionnaire on line, unless the recipients last name is less than 3 letters or the recipient is under the age of 18. If you are unable to complete on line due to these system limitations, please complete the paper form and submit it to the Court within 10 days of receipt of the questionnaire.
  • e-Juror Who do I contact if I am having problems with e-juror?

    If you experience problems with ejuror, please contact the Jury Section at (800) 587-6775.

  • e-Juror Why did the system lock me out?
    The system is designed to allow 3 logins, after failure to gain access on the third attempt, the system will lock you out. You must completely log out of e Juror, give it a few minutes, and try again. The system only allows 20 minutes to complete the questionnaire, if it goes beyond that time, you will have to start again.
  • How can I get a list of cases an attorney is on?

    Login to CM/ECF with your pacer account.

    Select Query

    Enter the attorneys last name and first name and select (type) attorney. 

    Press Run Query.

  • How can I view pdfs from a NEF on a MAC?

    To view pdf's from the NEF:

    1. Launch TinkerTool
    2) Go to the Safari Menu
    3) Select Disable native support for display of PDF documents
    4) Relaunch Safari

    You can also try...

    Use Safari from your email
    or
    Install the mozilla/firefox and then install the add-on (Firefox PDF Plugin for MAC OS X)

  • How do I add a Arbitrator to a Case?

    1. Docket the event ( Selection of Arbitrator)

    2, On the screen, Search for a party screen, then add the party to with the role type of Arbitrator.

    3. Update the party from pro se No to pro se not allowed to electronically file.

    4. Add contact information,  such as office name, address, city, state, zip, phone/ fax and email address.

    5.  Check off Show this address on the docket sheet.

     

  • How do I add a Mediator to a Case?

    1. Docket the event ( Selection of Mediator)

    2, On the screen, Search for a party screen, then add the party to with the role type of Mediator.

    3. Update the party from pro se No to pro se not allowed to electronically file.

    4. Add contact information,  such as office name, address, city, state, zip, phone/ fax and email address.

    5.  Check off Show this address on the docket sheet.

     

  • How do I add parties to case I am opening?

    See pages (8 and the Appendix) of the attorney case opening manual for that information.

  • How do I correct an error to a pdf that will not upload into ECF with this error message - Document is malformed or contains code which may cause an external action (such as launching an application). This PDF document cannot be accepted.

    Refer to Print to PDF

  • How do I file a fully briefed/bundled motion?
    Select the motion event, select yourself( the attorney) making the filing. Attach all of the pdfs, add or select all appropriate descriptions for the attachments.
    IE.
    Plaintiffs Affidavit in Opposition
    Defendants Memorandum in Support
     
    Select "Fully Briefed" from the motion pretext dropdown list, then add "on "behalf of all parties" in the docket text window.
     
    Your entry will look something like this...
    Fully Briefed Motion for Summary Judgment filed on behalf of all parties by....(Attorney Name)
    (Attachments: #1 Plaintiffs Affidavit in Opposition, #2 Defendants Memorandum in Support)
     
  • How do I file a sealed answer to a complaint that is not sealed?
    • Docket the Answer to Complaint event attach ( with a redacted pdf(s))
    • Docket the Sealed Answer as (1 - Sealed Docket Entry and Document  - to be used......and Unredacted Document).
     
  • How do I go about requesting a refund of fees paid electronically on CM/ECF?

    You will need to file a motion, along with the receipts with the court; using the event Motion for Refund of Fees Paid Electronically on the case.

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