Frequently Asked Questions
Select a frequently asked question category on the left or search for a FAQ using the "Search this Site" box above.
What privacy settings should I have set for Mozilla?
Open Mozilla 15.x), click on Tools - Options- Privacy
Select (Use custom setting for history)
Remember my browsing history
Remember download history
Remember search and form history
Select ( Accept cookies from sites)
Accept third-party cookies
select Keep until (I close firefox)
Select (Clear history when firefox closes)
Click on (Settings) button
Under History check off:
Form & Search History
Close all sessions of Mozilla
What settings should I have set for Internet Explorer?
Open IE, (7 or 8), click on General Tab
Under Browsing History
check off (Delete browsing History on exit)
click on (Settings)
select (Everytime I visit the webpage)
click on (Delete)
Temporary Internet Files
Close all sessions of IE.
What will happen if I click on Remove Default PACER in CM/ECF?
The utility only removes the link between the current CM/ECF user account and the associated default PACER account.
When I attempt to register for an account I get the message that I already submitted a ECF registration form. Who do I contact to resolve this?
Please contact the CM/ECF Registration Help Desk or one of these numbers:
When I login to ecf to file I do not see the civil and criminal options why?
If you do not see the civil and criminal options, click the logout button and relogin with your ecf filing account and not your pacer account.
When I receive a NEF on a consolidated case, am I only getting one free look when I click on a document number. Should I be getting a free look on the cases that I am on?
Since the case is consolidated, you will only get one free look when you click on the document number for the first case number listed, which is the lead case number. If you click on any of the other document numbers for the member cases, you maybe charged pacer fees.
It is suggested that you always click on the document numbe for the lead case and save/print the pdf.
When I search by Judge name for an opinion, there are only a few or none listed. Is there a problem with the website?
Where can I find a list of events for ecf filing?
Where can I find information on how to update an attorney's ecf account?
Information can be found on the ECF Quick Reference Sheet for Attorneys.
Where can I find the civil summons form?
The form is located on the United States Courts website.
Where can I find the form for Notice, Consent, and Reference of a Civil Action to a Magistrate Judge
The instructions and form is located under forms and instructions - ecf instructions.
Where can I locate the transcript rates?
The transcript rates are located on the transcript information page.
Where do I claim mileage and parking expenses on the CJA voucher?
Both mileage and parking are to be claimed as travel expenses.
Where do I obtain a copy of a Bankruptcy file for the Eastern District of New York?
Which browsers work with CM/ECF?Internet Explorer7, 8 or 9Mozilla Firefox15.xSafari5.1