Frequently Asked Questions

Select a frequently asked question category on the left or search for a FAQ using the "Search this Site" box above.


  • What is the format for entering telephone number on the ecf registration screen?




  • What is the telephone number for the Eastern District Bankruptcy Court?

    Please click here for their contact information.

  • What login id do I use when I click on the document link in my ecf notification of electronic filing?

    Enter your CM/ECF filer login and password. The system prompts customers for a CM/ECF login and password when attempting to view certain types of documents.

  • What number number do I call if I have an emergency and cannot report for jury duty?

    After you have reported for jury service, you will be given detailed instructions as to what you should do in case of an emergency.

  • What privacy settings should I have set for Mozilla?

    Open Mozilla 15.x), click on Tools - Options- Privacy
    Select (Use custom setting for history)
    check off:
    Remember my browsing history
    Remember download history
    Remember search and form history

    Select ( Accept cookies from sites)
    check off:
    Accept third-party cookies
    select  Keep until (I close firefox)

    Select (Clear history when firefox closes)

    Click on (Settings) button
    Under History check off:
    Browsing History
    Download History
    Form & Search History
    Active Logins

    Click OK

    Click OK

    Close all sessions of Mozilla





  • What settings should I have set for Internet Explorer?

    Open IE, (7 or 8), click on General Tab

    Under Browsing History
    check off (Delete browsing History on exit)
    click on (Settings)
    select (Everytime I visit the webpage)
    click on (Delete)
    check off:
    Temporary Internet Files

    Click Delete

    Click OK

    Click OK

    Close all sessions of IE.





  • What will happen if I click on Remove Default PACER in CM/ECF?

    The utility only removes the link between the current CM/ECF user account and the associated default PACER account. 

  • When I attempt to register for an account I get the message that I already submitted a ECF registration form. Who do I contact to resolve this?

    Please contact the CM/ECF Registration Help Desk(link sends e-mail) or one of these numbers:

    (718) 613-2312

    (718) 613-2576 

    (718) 613-2588


  • When I login to ecf to file I do not see the civil and criminal options why?

    If you do not see the civil and criminal options, click the logout button and relogin with your ecf filing account and not your pacer account.

  • When I receive a NEF on a consolidated case, am I only getting one free look when I click on a document number. Should I be getting a free look on the cases that I am on?

    Since the case is consolidated, you will only get one free look when you click on the document number for the first case number listed, which is the lead case number. If you click on any of the other document numbers for the member cases, you maybe charged pacer fees.

    It is suggested that you always click on the document numbe for the lead case and save/print the pdf.


  • When I search by Judge name for an opinion, there are only a few or none listed. Is there a problem with the website?


    The Eastern District of New York offers a limited database of opinions for the years 1999 to 2013, listed by year and judge.
    If you cannot locate an opinion on our website, please login to our pacer site with your pacer login and password or access the GPO FDsys website.

  • When I’m filing a PDF document and try to attach it, I get an error message saying the PDF document “may be malformed” or the PDF “document is damaged”. What should I do?

    You should try to re-create the PDF by using the File > Print (selecting the PDF software as the printer) process to create the PDF. If you still have difficulty creating the PDF document, you should contact your technical support local computer administrator for assistance.

  • Where can I find a list of events for ecf filing?

    For attorneys, the civil and criminal list are located at:

    For pro se filers, the civil list is located at:


    You can also use the Search feature on the cm/ecf menu bar to look for events.

  • Where can I find information on how to update an attorney's ecf account?

    Information can be found on the ECF Quick Reference Sheet for Attorneys.

  • Where can I find the civil summons form?

    The form is located on the United States Courts website.