Frequently Asked Questions

Select a frequently asked question category on the left or search for a FAQ using the "Search this Site" box above.

 

  • Who do I contact if I have questions on the case that I filed?
    Please contact the Intake section for the appropriate office:
     
    Brooklyn (718) 613-2285
    Central Islip (631) 712-6030
  • Who do I contact if I lost my ECF password or think it has been compromised?

    If you have lost your CM/ECF password or the password you recall does not work, you can request a new password by clicking here or change your password by logging into ECF with your ecf account, click on Utilities and select "Maintain Your Password".

  • Who do I contact if I only receive a confirmation of my application for an ecf account.

    Processing of CM/ECF accounts takes 1 business day. If more than one has passed, then contact the CM/ECF Registration Help Desk or one of these numbers:

    (718) 613-2312

    (718) 613-2576 

    (718) 613-2588

     

  • Who do I contact if my name comes up on a background check on a NYED case and I am not that person?

    Contact the Records Room at (718) 613-2265 for a records search. The fee for the search is located under court fees. Once the search is complete you will be given a certificate of search.

  • Who do I contact if the person at the CM/ECF Registration Help Desk is out of the office.

    (718) 613-2312

    (718) 613-2576 

    (718) 613-2588

  • Who do I contact on scheduling the use of a room for a deposition?

    Contact the District Executive office at (718) 613-2263

  • Who do I contact on the status of my ecf account registration if the registration person is out of the office?

    You may try one of these numbers.

    (718) 613-2312

    (718) 613-2576 

    (718) 613-2588

  • Who do I contact on the status of my ecf account registration?

    Please contact the CM/ECF Registration Help Desk or one of these numbers:

    (718) 613-2312

    (718) 613-2576 

    (718) 613-2588

     

  • Who do I contact to fix a misspelling on a case?
    Contact the CM/ECF Docketing/Filing Help Desk
     
    Brooklyn (718) 613-2610
    Central Islip (631) 712-6010
  • Who do I contact to request a name change on my ecf account and admission record?

    Please contact the attorney admissions department at (718) 613-2285 or (631) 712-6030.

  • Who do I contact to update the information I just entered on the ecf account registration form?

    Please contact the CM/ECF Registration Help Desk or one of these numbers:

    (718) 613-2312

    (718) 613-2576 

    (718) 613-2588

     

  • Who may file using CM/ECF attorney case opening?
    Effective February 3, 2014, attorneys may electronically open and file civil cases in CM/ECF if the following conditions are met:
    (1) The attorney has a valid CM/ECF login and password issued by the Eastern District of New York.
    (2) One of the following is true:
    • All filing fees will be paid online with a credit card through pay.gov; or
    • No filing fee is required (i.e., cases filed by the U.S. government or exempted by statute).
    (3) The attorney is a member of the EDNY bar.
    (4) No motion for a temporary restraining order or order to show cause accompanies the initiating document.
  • Whom do I call regarding CM/ECF software requirements?

    Call the Systems Department Help Desk at (718)613-2290

  • Why can't the lawyers in the Pro Se Office represent me?

    The Staff Attorneys in the Pro Se Office are court employees and as such are prohibited by law from representing litigants, giving legal advice to litigants or doing legal research on behalf of litigants.  The Staff Attorneys, like all employees of the Court, must remain neutral in order to preserve the integrity and independence of the Court. 

  • Why can't the Pro Se Office give legal advice?

    Legal advice should be given only by lawyers to their clients.  The staff of the Pro Se Office consists of court employees and are prohibited by law from giving legal advice. 

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