Frequently Asked Questions

Select a frequently asked question category on the left or search for a FAQ using the "Search this Site" box above.

 

  • Who do I call to get help with Procedural or Operational issues?

    In Brooklyn, call Operations Department at (718)613-2610 or 2330 In Central Islip - call Operations Department at (631) 712-6010, or 6011

  • Who do I contact if I am having problems with e-juror?

    If you experience problems with ejuror, please contact the Jury Section at (800) 587-6775.

  • Who do I contact if I have a question on a filing made on cm/ecf?

     

    Contact the CM/ECF Docketing/Filing Help Desk
     
    Brooklyn (718) 613-2610
    Central Islip (631) 712-6010
  • Who do I contact if I have a question on how to file on cm/ecf?

     

    Contact the CM/ECF Docketing/Filing Help Desk
     
    Brooklyn (718) 613-2610
    Central Islip (631) 712-6010
  • Who do I contact if I have made an error on a case that I opened?
    Please contact the case opening department for the appropriate office:
     
    Brooklyn (718) 804-2722
    Central Islip (631) 712-6030
  • Who do I contact if I have not received my confirmation email for my ecf account registration?

    Please contact the CM/ECF Registration Help Desk or one of these numbers:

    (718) 613-2312

    (718) 613-2576 

    (718) 613-2588

     

  • Who do I contact if I have questions on courtroom technology?

    Arrangements to use one or more of the below items must first be made with the respective courtroom deputy/case manager. All telecommunications must be approved by the court in advance of any testing or use.

    Additional questions regarding the equipment can be directed to (718) 613-2290, please ask for a Courtroom Technology Specialist.

  • Who do I contact if I have questions on the case that I filed?
    Please contact the case opening department for the appropriate office:
     
    Brooklyn (718) 804-2722
    Central Islip (631) 712-6030
  • Who do I contact if I lost my ECF password or think it has been compromised?

    If you have lost your CM/ECF password or the password you recall does not work, you can request a new password by clicking here or change your password by logging into ECF with your ecf account, click on Utilities and select "Maintain Your Password".

  • Who do I contact if I only receive a confirmation of my application for an ecf account.

    Processing of CM/ECF accounts takes 1 business day. If more than one has passed, then contact the CM/ECF Registration Help Desk or one of these numbers:

    (718) 613-2312

    (718) 613-2576 

    (718) 613-2588

     

  • Who do I contact if my name comes up on a background check on a NYED case and I am not that person?

    Contact the Records Room at (718) 613-2285 for a records search. The fee for the search is located under court fees. Once the search is complete you will be given a certificate of search.

  • Who do I contact if the person at the CM/ECF Registration Help Desk is out of the office.

    (718) 613-2312

    (718) 613-2576 

    (718) 613-2588

  • Who do I contact on scheduling the use of a room for a deposition?

    Contact the District Executive office at (718) 613-2263

  • Who do I contact on the status of my ecf account registration?

    Please contact the CM/ECF Registration Help Desk or one of these numbers:

    (718) 613-2312

    (718) 613-2576 

    (718) 613-2588

     

  • Who do I contact regarding a receipt from pay.gov?

    Please contact www.pay.gov.

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