Frequently Asked Questions

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  • What does this error message mean? ERROR: Document contains code which may cause an external action (such as launching an application). This PDF document cannot be accepted.

    If your PDF contains any password security, it will not be accepted. All PDF documents which include embedded JavaScript that use the OpenAction syntax will be rejected. Some petition preparation software contains JavaScript to perform calculations which uses OpenAction syntax. If your PDF is rejected, please contact your PDF software vendor or petition preparation vendor and speak with them regarding the use of JavaScript OpenAction syntax. OpenAction JavaScript commands can be used to track those who view a PDF and to install malware and viruses.

  • I have a motion and a memo in support to file, do I docket both as motions?

    NO. You can docket the motion and then add the memorandum in support as an attachment or docket the motion and then docket the memorandum in support. Never use the motion events for anything other than a motion.

  • I want to setup my email notification, but I do not have access to Utilities, Maintain Your Account?

    Your email notification is setup when you register. In the EDNY, we do not allow attorneys to update their account information. If you require updates to your email address, send an email to with your full name and BarId. If you are on cases, please refer to Local Rule 1.3(d).

  • How far back does the PACER database go with records for the US District Court - EDNY?

    For Civil Cases: All cases filed or reopened on or after January 1, 1990, and all PENDING cases filed prior to that date.

    For Criminal and Magistrate Cases: All cases filed or reopened on or after July 15, 1991, and all PENDING cases filed or reopened prior to that date.

  • What does this error message mean? ERROR: Document is not a well-formed PDF document (no further information is available).

    This usually means that there is a typo in the pathname of the pdf. Use the Browse button rather than manually entering the location of the pdf.

  • What is the file size limit for pdfs?

    20mb per pdf.

  • Where can I find a list of events for ecf filing?

    For attorneys, the civil and criminal list are located at:

    For pro se filers, the civil list is located at:


    You can also use the Search feature on the cm/ecf menu bar to look for events.

  • What are the ecf contact telephone numbers?
    • CM/ECF Registration 
      718-613-2312 Brooklyn and 631-712-6036 Central Islip
    • CM/ECF Filing 
      718-613-2610 Brooklyn and 631-712-6010 Central Islip
    • CM/ECF Training 
      718-613-2312 Brooklyn and 631-712-6011 Central Islip
    • CM/ECF Technical Help Desk 
  • What login id do I use when I click on the document link in my ecf notification of electronic filing?

    If you received the login page as a result of a link from a Notice of Electronic Filing email:
    Enter your CM/ECF filer login and password. The system prompts customers for a CM/ECF login and password when attempting to view certain types of documents.

    If you have trouble viewing a document:
    After successful entry of your CM/ECF login, you should be able to view the document. If you receive the message "You do not have permission to view this document," viewing the document is restricted to attorneys of record in the case and the system does not recognize you as such. If the login prompt appears again, after you have entered your CM/ECF login and password, it means that the "free look" link has expired. You will need to enter your PACER login and password to view the document.

  • I received an email notification that does not provide a hyperlink to the document number. Is this an error?

    No. If there is no pdf for the order. This is sometimes called an "electronic order" or "endorsed order".  The entry (docket text) is the order.